Personal Data Policy
In order for you to enter into an agreement with us and shop on our website, we need the following information about you:
Name
Address
Phone Number
Email Address
Information about what you have purchased
We process your personal data for the purpose of being able to deliver the product to you and to be able to process inquiries regarding your purchase. The processing takes place according to the rules in our personal data policy for Deko Design Systems ApS. Here you can read more about how your information is processed, when it is deleted and what rights you have as a registered user.
Complaint Options – Overview and Links:
If you have a complaint about a product bought in our webshop, you can send a complaint to: The Danish Competition and Consumer Authority’s Center for Complaint Resolution
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk
If you are a resident residing in another EU country, you can register your complaint in the EU Commission’s online complaint platform. The platform can be found here: http://ec.europa.eu/consumers/odr/ If you submit a complaint here, you must provide our email address: info@dekodesignsystems.com
Personal Data Policy with Deko Design Systems ApS
We only collect personal data in cases where this would be relevant for us, and we will only collect personal data if it is relevant for your activity at Deko Design Systems ApS.
When collecting, processing and using your personal data, we always comply with all relevant legal provisions.
We will only keep your personal data for as long as we are either under a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.
Information we collect
If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to be able to offer you our services. We can use cookies to keep track of the contents of your shopping basket while you use our webshop.
We can obtain information such as name, email address, postal address, delivery address (if different from postal address), telephone number and payment details.
Deko design Systems ApS collects and processes your personal data when you do the following:
- Visit our website
- Carry out a purchase of our products
- Create an account
- Send us questions, complaints or feedback
The Data Controller
The data controller for the collection, processing and use of your personal data on www.dekodesignsystems.com is Deko Design Systems ApS, Bøgeskovvej 140, 5540 Ullerslev, Fyn Denmark, [44573199]
Collection Principles and Purposes
We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We collect your e-mail address in order to send you an order confirmation and a delivery confirmation.
When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and fulfilment of the concluded agreement. When making payments, some of your data will be passed on to QuickPay, PayPal, Google Pay, Apple Pay including information necessary to complete or support the payment, such as the total purchase amount and billing information.
If you do not wish to provide the personal data required to purchase a product, you will unfortunately not be able to purchase products from us on our website.
Your information (except your e-mail address, if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your item or service.
Other Recipients of Personal Data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.
We have our website at Simply.com and payment system through QuickPay, PayPal, which acts as our data processor. All personal data that you provide on our website will be stored in Simply.com data centres.
We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in certain cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.
We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable regulations on the protection of your personal data.
Your Rights
As the registered person, you have a number of rights, which we must ensure fulfilment of at all times. You have the right to request the following from us:
- To access and correct/ change your personal data
- To have personal data deleted
You also have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.
If you no longer wish for us to process your personal data or for us to limit the processing of your personal data, you can also send us a request to our e-mail address info@dekodesignsystems.com